Frequently Asked Questions

Payment Options

Paypal

Account Email Address: drew@ivebeenframed.net.au

Cheques & Money Orders

Made payable to: I’ve Been Framed

Postal Address: 25 View Street, Cessnock, NSW, 2325

 

Direct Deposit

Account Name: I’ve Been Framed

BSB: 112-879

Account Number: 437085342

Name of Bank: St George

Dispatch & Shipping

Delivery options

We offer local deliveries to the Cessnock/Kurri areas.

We will arrange a suitable courier based on the item/s you have purchased to deliver Australia-wide & Internationally.

We can ship your item express & registered post as well.

Customer Service

We will email within 48 hours if a product you have ordered is out of stock and provide you with an estimated shipping date. We will answer any email enquiries within 24 hours.

You can contact us at any time at enquiries@ivebeenframed.net.au or phone

Dispatch timeframes

All items in stock will be shipped within 48 hours of placing your order, However if an item is out of stock or needs to be framed shipping will take longer. We will promptly inform you if there will be a delay in shipping by email or phone.

As we make all framed products to order, these products could take up to two weeks to ship depending on order volumes.

Shipping and Deliveries

We ship all items by Australia Post, Fastway Couriers, Startrack Express or TNT depending on the mix of items ordered. Glass products will only be shipped by Fastway Express.

Ready to order your framing project?

Tell us about the item you’d like to frame or head over to our shop to view our unique, one of a kind pieces.

Contact us to arrange a quoteVisit our online store